Bata India-product not delivered


1st of Oct 2019
My order no is 12410942. I had ordered on 12/9/19 and it has been 18 Days and still my order is not delivered. I have Called customer care 10 times from 17/9/19 and they every time say i Will be delivered in two days and it has still not been delivered. I have made prepaid online payment. I want the company to either tell me the reason of this much delay or refund my money.


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