I have ordered girl's boots in size 38 but they handed me size 36 i've asked for the size exchange since i have already paid for the order. It has been almost 5 days i haven't recieved any notification or message from them regarding this issue. Neither they are exchanging the size nor they are returning my money back and the worst they are not even trying to take any initiative against this issue. Everytime i try to contact them either their mailing address is not found or contact no. Is busy. I'm so upset with this behaviour and i feel like cheated.