Idp Ielts-money got deducted but not received any confirmation


30th of Dec 2019
I am vikas from jalandhar passport number L7494769.I am trying to fill paper on 20 dec .My money got deducted frm bank account but not received any confirmation.Kindly let me know when my money will be refunded?I am trying to connect with customer care but they are saying it will 10 days .kindly let me know the exact process.I have to fill paper asap


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