I am Chandra Shekhar from new Delhi. I have a paid listing by name of "hello driver" running on justdial.com for the last 3 years. It was all going well but for the last 4-5 months, my business has gone under severe crisis. There is no work in the market so I decided to shut my business down for 6 months or 1 year. I requested justdial to stop my contract with them as I am unable to pay them rs. 5900 per month as my ECS. I have shut down my business but still justdial is charging me rs. 5900 per month for my paid listing.
This is the way justdial treat customers when they want to stop working with justdial. One of the official from justdial customer support said that my contract is just 6 months old thats why i have to give justdial a notice to stop my contract 3 months before and I have to pay them for 3 months for nothing. But kind attention please my contract is 3 years old and I have paid more than rs. 200000/- already to justdial.
And now when I dont want a paid listing on justdial they are showing their real face by treating as extortionists.
Thank you very much justdial.